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Senior Staff Engineer · Dubai, UAE

Arun
Jose

Platform Owner for Android Apps · Emirates NBD

14+ years designing enterprise mobile platforms, modular SDKs, and scalable banking systems. Leading a cross-functional team of 10 engineers delivering insurance and wealth platforms serving 2M+ customer transactions.

14+
Years
10
Engineers Led
2M+
Transactions
9+
Products
Arun Jose — Senior Staff Engineer
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01

About

14+ years designing enterprise mobile platforms, modular SDKs, and scalable backend systems. Senior Staff Engineer and Platform Owner currently leading a cross-functional team of 10 engineers at a Tier-1 regional bank, delivering modular insurance and wealth platforms serving 2M+ customer transactions.

Architect of an organization-wide Journey Analytics Framework adopted across multiple banking entities via the internal LEAP package manager. Conducts AI engineering enablement sessions for engineering tribes covering Claude, agentic workflows, and prompt engineering.

Expert in Android platform architecture (MVVM, Clean Architecture, Multi-Module), Jetpack Compose migration, and production-grade self-hosted infrastructure demonstrating Staff-level systems thinking beyond application-layer development.

Android PlatformTeam Lead Banking SystemsAI Enablement SDK ArchitectSelf-Hosted Infra
Current Role
Senior Staff Engineer
Platform Owner & Team Lead · Android Apps · Emirates NBD · Dubai
Experience14+ Years
Team Size10 Engineers
Products Delivered9+ Insurance & Wealth
Transaction Scale2M+ Customer Journeys
DomainBanking & FinTech
ArchitectureMVVM · Clean · Multi-Module
EducationB.Tech IT · MGU 2011
LocationDubai, UAE
02

Leadership

As Platform Owner and Team Lead, I own the full engineering lifecycle. From quarterly roadmap planning to sprint breakdowns, architecture governance to cross-tribe coordination, I operate at the intersection of technical depth and organizational influence.

My model is built around technical decision authority with a strong delivery cadence — 2-week sprints, structured story sizing with PO & BA collaboration, and architecture reviews that uphold platform standards across multiple banking entities: ENBDX, LivX, and EI+.

Cross-Functional Squad Leadership
Lead 10 engineers across Android (×2), iOS (×2), Backend (×4), and QA (×2) with full technical decision authority, sprint planning, and delivery ownership.
Quarterly Roadmap & Sprint Delivery
Drive quarterly planning, 2-week sprint breakdowns, story sizing, and technical design sessions with Product Owners and Business Analysts.
Cross-Tribe Architecture Influence
Drive architecture standards, SDK governance, and platform adoption across ENBDX, LivX, and EI+ — multiple banking entities under one platform vision.
Compliance & Stakeholder Coordination
Coordinate with business leaders, risk, compliance, and Central Bank approval processes in parallel with engineering delivery cycles.
Engineering Philosophy

"Great platforms are built through modularity, observability, and the discipline to keep systems evolvable — not just functional."

Modularity first. Systems should decompose into independently deployable units. Tight coupling is technical debt with interest.
Platforms over features. Building the right foundation lets teams move fast without accumulating entropy.
Observability is not optional. If you can't measure it in production, you don't understand it.
AI as a force multiplier. The best engineering teams in the next decade will be those who embed AI thinking into every workflow.
03

Journey Analytics Framework

Framework Architect & Owner

Enterprise-Wide Behavioral
Tracking SDK

Architect and sole owner of a cross-platform behavioral analytics SDK spanning Android, iOS, React, and Angular. The framework captures user journeys end-to-end — tracking interaction patterns, sentiment signals, friction points, API failures, and purchase funnels — enabling product teams to make data-driven decisions at scale. Distributed via the internal LEAP package manager and adopted organization-wide across ENBDX, LivX, and EI+.

4
Platforms
3+
Banking Entities
Org
Wide Adoption
SDK Stack
KotlinSwiftTypeScriptAngular
Architecture
Event-DrivenProvider AbstractionPlugin Architecture
Analytics Providers
Adobe EdgeFirebaseAppDynamics
Distribution
LEAP Package ManagerZero Backend Dependency
Behavioural Pattern Intelligence
Captures granular interaction sequences across every screen transition, building a behavioral fingerprint that reveals friction, confusion, and engagement patterns invisible to traditional analytics.
Customer Sentiment Signals
Infers real-time sentiment through session rhythm analysis — hesitation loops, repeated taps, rage-click patterns, and abandonment velocity — giving product teams a continuous pulse on experience quality without surveys.
Drop-off & Abandonment Detection
Screen-level journey tracking identifying precisely where users abandon flows, enabling targeted UX optimization and product improvements backed by real data.
Screen & Page Flow Funnels
Constructs full user navigation funnels from entry to conversion, visualizing multi-step paths, drop-off stages, and alternate routes customers take through complex banking journeys.
Cross-Platform & Regional Insights
Aggregates behavioral and engagement data across Android, iOS, and Web with geographic segmentation — surfacing platform-specific friction and regional adoption patterns across the UAE banking market.
API Failure Classification
Real-time capture and classification of API failures and eligibility rejection reasons, helping engineering prioritize the highest-impact fixes in production.
Purchase Trend Analytics
Conversion funnel tracking and purchase trend analytics powering BI dashboards for data-driven product decisions across insurance and wealth journeys.
Plug-and-Play Providers
Extensible provider abstraction — swap or add analytics backends (Adobe, Firebase, AppDynamics) without touching core SDK logic. Runtime configuration with zero backend dependency.
04

AI Engineering Enablement

As an active practitioner of AI-augmented engineering, I lead AI engineering enablement sessions for engineering tribes — covering Claude, prompt engineering, and agentic workflows. The goal: help engineers at all levels integrate AI tools into their daily development practice.

This is organizational influence — shaping how engineering teams work, accelerating code quality, and embedding AI-first thinking into the software delivery lifecycle across the bank.

Prompt Engineering
Structured prompting: few-shot examples, chain-of-thought, role prompting, and output constraint patterns for real engineering use cases in a banking context.
Agentic Workflows
Designing multi-step autonomous AI pipelines for code review, documentation generation, architecture validation, and test coverage analysis.
AI-Assisted Development
Practical integration of Claude, Claude Code, GitHub Copilot, and Gemini into mobile development workflows — from architecture planning to code generation and review.
Tribe-Level Enablement
Structured sessions covering AI tool selection, use-case identification, and safe adoption patterns in a regulated banking environment — enabling the engineering organisation to move faster.
AI Tools in Active Use
Claude & Claude Code (Anthropic)
Architecture reasoning, documentation, training session content, agentic workflows, and AI-assisted coding adopted in the organisation
GitHub Copilot
In-editor code generation, completion, test scaffolding & intelligent code review assistance
Gemini
Research, analysis, multi-modal tasks & cross-validation of technical decisions
Agentic Pipelines
Custom multi-step AI workflows for automated code analysis, review, documentation, and engineering enablement delivery
05

Experience

2022 — Present

Senior Staff Engineer · Platform Owner & Team Lead

Emirates NBD — Liv Digital Bank (ENBDX, LivX, EI+) · Dubai, UAE

Lead cross-functional squad of 10 engineers with full technical decision authority, quarterly roadmap, and sprint planning.
Architected modular plug-and-play insurance & wealth platforms — 9+ products. First product in 2 months, subsequent in ~1 month each with parallel compliance approvals.
Built and owns the org-wide Journey Analytics Framework (cross-platform SDK: Android, iOS, React, Angular); adopted via LEAP package manager across 3 banking entities.
Led Jetpack Compose migration across 3 banking apps with zero production disruption; introduced design tokens and shared component library.
Implemented Diffie-Hellman key exchange, biometric Keystore flows, RSA-AES encryption passing all PCI-DSS audits.
Leads mobile security validation: device rooting with Magisk/ZygiskNext, root detection bypass testing, runtime tamper detection, and encryption integrity verification — driving security-first engineering culture.
Leads AI engineering enablement sessions for engineering tribes covering Claude, Claude Code, agentic workflows, and prompt engineering.
KotlinJetpack ComposeMVVM-CleanMulti-ModuleHilt/DaggerCoroutinesRoom ORMRetrofit/OkHttpFirebaseAdobe EdgeAppDynamicsPCI-DSSRSA-AESDiffie-HellmanMagisk/ZygiskNextJenkinsDockerMongoDBAgile/Scrum
2016 — 2022

Senior Software Engineer · Team Lead

Smart Dubai Initiative — Government of Dubai · Dubai, UAE

Led delivery of 12+ enterprise government applications managing 8 engineers across high-visibility UAE government projects.
Architected official UAE Gov apps (MBR, Hamdan.ae, Media Office) with multi-module Clean Architecture, serving 2M+ users at 4.7★ rating.
Built secure XMPP messaging with WebRTC (Janus/Red5Pro) achieving sub-200ms latency, multi-layer RSA-AES encryption. Zero security breaches.
Engineered real-time IoT telemetry system for the Royal Equestrian Endurance Program — processing 10,000+ sensor events/sec for horse training, performance analysis, and recovery monitoring via PostgreSQL time-series and live Grafana dashboards.
Developed security research POCs: custom Android OS hardening with restricted service profiles, network traffic interception tooling, and GPS spoofing detection/simulation — informing threat models for secure government communications.
Established CI/CD pipelines (Jenkins + Gitea) for automated Android builds and streamlined distribution; implemented automated UI testing via GitHub Actions and JaCoCo code coverage reporting.
KotlinJavaMVVMXMPPWebRTCRed5ProJanusGreenDAOFFmpegPostgreSQLGrafanaJenkinsGiteaGitHub ActionsJaCoCoSocket.IO
2014 — 2015

Program Analyst · Lead Developer

Cognizant Technology Solutions · India

Led Android development of patented TruJunction mBaaS Client SDK — adopted by 50+ enterprise clients, 70% faster integration time.
Designed multi-database ORM abstraction with offline-first sync, versioning, and conflict resolution.
Mentored 4 developers, conducted international client training. Star Award & Top Rating (First Bucket, FY 2014–15).
JavaAndroid SDKGreenDAOSQLiteRSA-AESmBaaSSDK Design
2012 — 2014

Systems Engineer

Schogini Systems · India

Cross-platform mobile development across iOS, Android, and Windows Mobile for educational gaming applications.
Built AOSP from source for Nexus devices; contributed to CyanogenMod ROM development including custom Android framework modifications, system service patches, build-system toolchain work, and upstream AOSP security patch integration — active XDA-Developers community contributor.
Integrated compiled C++ Komodo 4.0 Chess Engine via JNI/NDK bridge — runtime asset loading, Java-to-native communication, and bidirectional move state management for AI-powered gameplay.
AndroidiOSObjective-CCocos2dBox2dAOSPCyanogenModNDK/JNIC/C++
06

Core Skills

AI & Enablement
Claude (Anthropic)Claude CodeGitHub CopilotGeminiPrompt EngineeringAgentic WorkflowsTribe Training
Mobile, Native & Languages
KotlinJavaC/C++SwiftTypeScriptPHPAndroid SDKAOSPNDK/JNIJetpack ComposeObjective-CiOS
Architecture & Design
MVVM-CleanMulti-ModuleDomain-DrivenEvent-DrivenProvider AbstractionAPI VersioningSDK Design
Security & Cryptography
RSA-AESDiffie-HellmanSSL PinningBiometric KeystorePCI-DSSThreat ModelingVulnerability ManagementCode ObfuscationToken Exchange
Jetpack & Android Platform
Jetpack ComposeCoroutinesLiveDataRoom ORMHilt/DaggerDataStoreWorkManagerRxJavaFirebase
DevOps & Infrastructure
Docker ComposeJenkinsGiteaApacheCloudflareTraefik 3.xLet's EncryptUbuntu LTS
Observability & Analytics
GrafanaKibanaELK StackFirebase AnalyticsAdobe EdgeAppDynamicsZabbix
Backend & Databases
PostgreSQLMongoDBRoomRedis CachingREST APIsGreenDAONode.js
07

Key Projects

Framework Architect & Owner

Journey Analytics Framework

Enterprise-wide cross-platform behavioral analytics SDK. Tracks sentiment, behavioural patterns, drop-offs, API failures, screen funnels, and purchase trends. Distributed via LEAP package manager across ENBDX, LivX, EI+.

Org-wide adoption4 platformsAdobe · Firebase · AppDynamics
Platform Architect

Digital Insurance & Wealth Platform

Modular plug-and-play insurance and metal trading for Emirates NBD. 9+ products: Motor, Travel, Home, Pet, Life, Cyber, Gold/Metal Trading. First product delivered in 2 months.

60% reduced integration2M+ transactions99.9% uptime
Migration Lead

Jetpack Compose Migration

Led migration of ENBDX, LivX, EI+ Android apps from legacy XML to Jetpack Compose with zero production disruption. Introduced design tokens and a shared component library reusable across squads.

3 banking appsZero disruptionDesign system
Technical Lead

UAE Government App Suite

Official Android apps for UAE Government: MBR, Hamdan.ae, Media Office — multi-module Clean Architecture serving 2M+ users at 4.7★. Includes calendar, asset tracking, sports, and camel race apps.

2M+ users4.7★ rating12+ apps
Technical Lead

Secure Government Messaging (XMPP)

Private secure messaging for UAE government officials on XMPP + WebRTC (Janus/Red5Pro). One-to-one & conference calls, push-to-talk, multi-layer RSA-AES encryption. Zero security breaches.

Sub-200ms latencyZero breachesiOS · Android · Desktop
Lead Developer · Patented

TruJunction mBaaS SDK

Patented mobile BaaS SDK at Cognizant with offline-first sync, multi-DB ORM abstraction, versioning, conflict resolution, RSA-AES encryption. Adopted by 50+ enterprise clients globally.

50+ enterprise clientsPatented70% faster integration
IoT / Real-Time

Royal Equestrian Training IoT

Real-time telemetry for royal stable horse endurance training. Precise GPS and socket transfer for health monitoring during races. 10,000+ events/sec with PostgreSQL time-series and live Grafana dashboards.

10K+ events/secReal-time GPSLive Grafana dashboards
Personal Infrastructure

Self-Hosted Private Cloud Platform

Production-grade self-hosted infrastructure across multiple servers and repurposed hardware: Nextcloud file cloud (NVMe), Plex/Jellyfin media servers, Traefik reverse proxy, Docker orchestration, local AI voice pipeline (Whisper + Piper), Home Assistant smart home, and Grafana observability stack — all hardened and zero-incident.

20+ services99% uptimeZero incidents
Enterprise Clients

Global Brand App Portfolio

ARDHI by Land Rover (off-road social tracking), Adidas e-commerce (Creators Club), Volunteers.AE (Emirates Foundation), StayHopper (microstay hotels), Veloce Lounges (airport lounge management).

Land RoverAdidasEmirates Foundation
08

Home Lab Infrastructure

A production-grade self-hosted private cloud spanning containerized services, home automation, AI voice pipelines, media servers, distributed file storage, and secure network infrastructure. Running across multiple Ubuntu servers, repurposed laptop hardware, and Raspberry Pi nodes — every service configured by hand, not installed by wizard. Demonstrates Staff-level systems thinking beyond application-layer development.

20+ Services · 99% Production Uptime · Zero Incidents
Reverse Proxy & TLS
Traefik 3.x (primary ingress)Apache (fallback + legacy vhosts)Let's Encrypt auto-renewalCloudflare + mod_remoteipUFW loopback enforcementCron IP range updates
Local AI Voice Stack
Home Assistant (Raspberry Pi)Wyoming Whisper (STT)Wyoming Piper (TTS)OpenWakeWord detectionReSpeaker XVF3800 mic arrayUSB DAC · Class-D AmpAssist Pipeline
Media & Entertainment Servers
Plex Media ServerJellyfin (open-source alt)NVMe-backed media libraryTranscoding on repurposed laptop HWRemote streaming (Cloudflare-proxied)Automated media organisation
Self-Hosted File & Cloud Storage
Nextcloud (NVMe backend)Group folders + multi-userGoogle Photos sync pipelineAutomated OCC filesystem scans500 Mbps multi-process uploadsSecure public sharing
Download & Transfer Manager
AriaNg + Aria2 (multi-protocol)Secure file deletion integrationNextcloud group folder syncTelegram bot (remote trigger)Download completion alertsPath-validated server-side deletion
Notifications & Alerting
Telegram Bot (system alerts)Postfix SMTP relay (email notifs)Container update notificationsCertificate renewal hooksFailed upload retry reportsCloudflare IP cron updater
Container Orchestration
Docker Compose (multi-host)Portainer management UIMongoDB + live migrationsUniFi Network ControllerPi-hole DNS filteringPersistent volume strategies
Smart Home & IoT
ESPHome firmware managementMosquitto MQTT brokerDevice automation workflowsRaspberry Pi NVMe bootUFW firewall (proxy-only access)Custom ESPHome integrations
Observability & Dev Services
Grafana dashboardsELK Stack + KibanaZabbix monitoringGitea self-hosted gitJenkins CI/CDConfig drift audits
Security Hardening
Cloudflare WAFUFW strict ingress rulesFail2banStrict CORS & CSP headersLet's Encrypt permission hooksUbuntu 20.04→24.04 LTS audits
20+
Services Running
TG Bot
Alert Pipeline
99%
Uptime
Manual
Security Hardened
09

Education & Recognition

Education

Bachelor of Technology

Mahatma Gandhi University, Kerala

Specialization: Information Technology

Graduated 2011

Awards & Recognition
SVP / VP / Director Appreciations — Emirates NBDMultiple senior leadership appreciations for delivery excellence, platform architecture, and engineering impact.
Star Award — Cognizant Technology SolutionsOutstanding performance in TruJunction mBaaS SDK team. Top rating (First Bucket) for FY 2014–15.
Exceptional Contribution — Schogini SystemsRecognized for outstanding Android/iOS training delivery and development of the Droid Controller and Kepner-Tregoe enterprise mobile applications.